Already boasting over 100,000 monthly users on its iPhone, iPad, and Apple Watch apps, Emirates is stepping up its efforts to improve its passengers travel experience through mobile technology.
Following the successful launch of its Apple Watch app, Emirates Airlines announced today that it is launching an Emirates app for Android, the world’s largest mobile platform.
Already boasting over 100,000 monthly users on its iPhone, iPad, and Apple Watch apps, Emirates is stepping up its efforts to improve its passengers travel experience through mobile technology.
The Emirates App for Android, which was developed in-house, is a true personal journey planner, enabling users to: manage every aspect of a booking, from seat selection to on-board menu and what’s on ice; download their boarding pass directly to Google Now or send it to a phone via SMS or email; receive quick updates on flight boarding and gate changes; book flights and review travel itineraries; get notifications about the Chauffeur-drive service; verify the status of a flight and sign up for alerts to know when it has departed or arrived and manage all the details of their Skywards account such as favourite destinations, aisle or window seats, and preferred newspaper.
“Our passengers are mobile and increasingly reliant on mobile devices to stay connected, no matter where they are in the world,” Emirates’ senior vice president, Digital, Alex Knigge said. “We believe the right mobile technology can significantly improve our customers’ experience. As a result, Emirates’ mobile strategy is aggressive and a key element of our digital roadmap. We aim to be trail blazers in the airline industry when it comes to mobile technologies.”
Emirates conducted testing with employees and Skywards members during the development of the app. Feedback from these users was then used in fine tuning the app.
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